Healthcare Solutions > Privacy Policy

MOLARI HealthCare Services Notice of Privacy Practices

Effective April 14, 2003 

Policy: It is the policy of MOLARI HealthCare to comply with federal law regarding notice of privacy practices for our clients.

Purpose:  To describe how medical information about clients may be used and disclosed and how clients can get access to this information.

Our Responsibilities by law include

• Maintaining the privacy of your health information
• Providing this notice that describes the ways we may use and share your information
• Following the terms of this notice

MOLARI reserves the right to make changes to this notice and our privacy practices at any time and will provide clients with a revised copy prior to the next treatment date. Our current policy is listed below:

How we use and disclose your health information

The following categories describe different ways that we use and disclose medical information.

For Treatment - We may use and disclose medical information about you to provide care to you. We keep records of the care and services provided to you. Health providers use these records to deliver quality care to meet your needs. For example, we would disclose that a client has diabetes to the homemaker providing meal preparation for that client.

For Payment- We keep records of the care and services provided to you. For example, the Personal Care attendant servicing you will have you sign a timecard verifying the date, time and type of service or care provided. They will then present this to our billing department so that we may bill for those services.

For Health Care Operations - We use health information to improve the quality of our trained field and office staff, provide customer service and conduct business duties. For example, we use health information to train staff and evaluate the effectiveness of their care-giving ability during supervision of employees.

Sharing your Health information

There are limited situations when we are permitted or required to disclose health information without your signed authorization. These situations are:

• For public health purposes such as reporting communicable diseases or related illnesses
• To protect victims of abuse, neglect, or domestic violence
• For health oversight activities such as investigations and audits
• When otherwise required by law
• When requested by law enforcement as required by law or court order
• To reduce or prevent a serious threat to public health and safety
• If you are seeking compensation through workers compensation, we may disclose your protected health information to the extent necessary to comply with laws relating to workers compensation.

Any other uses and disclosures, not described in this notice, require your authorization. You may revoke your authorization at any time with a written statement.

Please note that if the Massachusetts law requires more stringent guidelines for disclosure of Personal Health information, then we will follow the state law.

Your individual rights include

• The right to request restrictions on the use and disclosures of your health information and the right to restrict the disclosure of health information to your family and friends. We are not required to agree with your request. If we do agree to your request, we will comply except as needed to provide you emergency treatment.
• The right to inspect and obtain a copy of your records with MOLARI . Your request must be made in writing. We may charge a reasonable fee for copying and mailing.
• The right to request amendment of your health information. The request must be made in writing and state a reason for the change. We may refuse your request if the information was not created by MOLARI or is already accurate and complete.
• The right to request a copy of disclosures of your personal health information that is required to be kept by MOLARI . This copy does not include information that was disclosed for treatment or payment purposes or for healthcare operations.
• The right to request that we communicate with you concerning health matters in a certain manner. We will accommodate your reasonable requests.

Complaints - If you believe that your privacy rights have been violated you have the right to file a complaint with MOLARI. Any complaints must be in writing and sent to MOLARI 's Privacy Officer, Lee Rudin RN, BSN at MOLARI HealthCare Services, 80 Center Street, Pittsfield , MA 01201.

For any questions regarding our Notice of Privacy Practices, please contact our Privacy Officer Lee Rudin RN, BSN at 413-499-4562.

Please note that clients will not be penalized for filing a complaint .